Business Development Executive
Dhaka
Client relationship professional with a track record across business development, outbound appointment setting (US market), and frontline customer service. Experienced in CRM-driven pipeline management, lead qualification, and maintaining service standards in fast-paced, target-driven environments.
NSOL BPO
2026 - PresentDrive high-volume outbound calling, consistently dialing 1,000+ calls daily to build and qualify a strong sales pipeline.
NEXUS Netro ltd.
2025 - 2026Figureheaded outbound lead generation campaigns via cold calling, LinkedIn Sales Navigator, and email sequencing, expanding the sales pipeline by 45%.
Digifea
2025 - 2025Managed outbound prospecting for the US market, qualifying leads and booking appointments for the sales team.
Royal Bank of Canada
2025 - 2025Handled inbound technical support calls, resolving customer login and account access issues efficiently.
Novalink Marketing
2022 - 2022Sold telecommunications products directly to residential customers via door-to-door sales, exceeding quarterly sales targets.
Dutch-Bangla Bank Agent Banking
2020 - 2020Welcomed and served customers daily, helping them deposit money, withdraw cash, and cash checks quickly.
Bachelor of Science in Applied Computer Science
2016 - 2020