Advisor at GardaWorld
Toronto, ON, Canada
Bilingual Human Resources Generalist with 5+ years of progressive experience supporting employee lifecycle management, people operations, and HR programs across diverse industries. Demonstrated expertise in onboarding, performance management, engagement initiatives, and HRIS administration.
GardaWorld
2025 - PresentManaged complex and lost-time claims, collaborating with employees, managers, and external providers to ensure timely and compliant resolution. Developed and implemented return-to-work plans.
GardaWorld
2023 - 2025Managed over 300 claims, achieving high levels of claimant satisfaction through supportive communication. Improved claims resolution process by adopting proactive communication strategies.
Sick Kids Foundation
2021 - 2021Led and supported full-cycle recruitment, including job postings, candidate screening, interview coordination, and background checks.
Toronto Film School
2018 - 2018Remotely assisted students in selecting programs aligned with their needs, enhancing student experience.
DMK LLC Colombia
2014 - 2018Led recruitment and management of UX designers and QA analysts for application development projects.
Servientrega CS
2013 - 2013Managed accounts for approximately 10 corporate clients, ensuring client satisfaction through timely updates and progress reporting.
Honours Bachelor of Commerce in Human Resources Management
2020 - 2024Advanced Diploma in Business Administration - Human Resources
2020 - 2022