Logistics Specialist
Brampton, ON
Logistics & Supply Chain Specialist with 2+ years of experience in last-mile delivery planning, transportation coordination, warehouse operations, and customer support. Skilled in using TMS platforms, SAP S/4HANA WMS, and routing optimization tools to improve carrier performance, enhance SLA compliance, and reduce operational delays. Known for strong analytical abilities, KPI reporting, cross-functional collaboration, and a continuous improvement mindset that supports high service levels and operational efficiency.
RXO Inc.
2024 - PresentPlan and coordinate last-mile deliveries using Connect LM, Descartes, FarEye, and transportation management systems (TMS), ensuring efficient routing and consistent on-time delivery performance. Manage last-mile delivery planning for 30 retail locations across three major client accounts and four operating regions.
FedEx Ground
2023 - 2024Supported inbound and outbound sortation and QA for 200+ packages per shift, ensuring compliance with safety, handling, and operational procedures. Communicated with contractors and QA teams to resolve delivery delays and improve delivery performance and customer satisfaction.
Ontario Graduate Certificate in Supply Chain Management – Global Logistics
2024 - 2024Ontario Graduate Certificate in Project Management – Environment
2023 - 2022Bachelor of Science in Agriculture
2017 - 2021