Team Member
Toronto, Ontario
Computer Programming graduate with experience in software development, quality assurance, business analysis, and enterprise IT service management projects. Skilled in requirements gathering, software testing, debugging, technical documentation, process improvement, and full-stack web development. Experienced collaborating within Agile environments, performing User Acceptance Testing (UAT), and supporting software solutions from planning through deployment. Seeking opportunities in Quality Assurance, Software Development, Technical Support, or Business Systems Analysis.
Shake Shack
2025 - PresentDelivered customer support and issue resolution in a fast-paced environment. Managed multiple requests while maintaining service quality and accuracy. Processed transactions and maintained operational compliance. Collaborated with team members to achieve daily performance targets. Demonstrated strong communication, problem-solving, and attention to detail.
Diploma in Computer Programming
2026 - 2026