Customer Experience Associate/Game Master
Markham, ON
Customer focused and detail oriented professional with experience in HR administration and front desk environments. Proven ability to manage appointments, handle client communications, and maintain organized records with accuracy. Proficient in Microsoft Office, brings a strong work ethic, attention to detail, and the ability to thrive in fast paced settings while supporting smooth office operations.
Omventure
2025 - PresentDelivered professional front desk service by greeting customers, managing check ins, and responding to inquiries with a helpful demeanor. Processed transactions and maintained accuracy in cash handling.
Intelligence Innovation Lab
2025 - 2025Coordinated recruitment activities, including scheduling interviews, managing candidate planning and decision making. Developed and documented an HR intern training guide, improving onboarding efficiency and standardizing internal processes.
JP Hair Salon
2023 - 2026Maintained cleanliness and organization of reception area and workstations. Answered phone calls, booked appointments, and confirmed schedules.
BrokerLink
2019 - 2022Delivered professional front desk and reception support by greeting clients, answering inquiries, and managing high volume phone communications. Processed insurance renewals and implemented reminder tracking.
Bachelor of Business Administration in Human Resources
2023 - 2026