Youming Ye

Toronto, ON

Education

Experience

Credit report

Background check

About

Recent graduate with backgrounds in Cybersecurity, Artificial Intelligence, and Database Development. Experienced in technical support, workstation configuration, desktop troubleshooting, software deployment, incident resolution, and technical documentation. Strong troubleshooting, customer service, and problem-solving skills.

Skills

Windows 10/11

Linux (Ubuntu, Kali)

Incident Resolution

End User Support

Customer Service

Ticket Tracking

Technical Documentation

Escalation Procedures

Remote Support

Desktop Troubleshooting

Hardware Troubleshooting

Software Installation

Device Configuration

Workstation Support

Printer Support

System Administration

TCP/IP

DNS

DHCP

Network Troubleshooting

Wireshark

VPN Connectivity

Microsoft Office

Microsoft 365

Outlook

Active Directory Concepts

User Account Administration Concepts

Ubuntu Server

VirtualBox

VMware

PostgreSQL

Elasticsearch

Git

Bash

Docker

Nmap

Splunk

SQL

MySQL

JavaScript

React

Node.js

Python

Java

AWS

Work Experience

No work experience added yet.

Education

Seneca Polytechnic

Graduate Certificate in Cybersecurity & Threat Management

2025 - Present

Seneca Polytechnic

Graduate Certificate in Database Application Developer

2024 - Present

University of Southampton

MS in Artificial Intelligence

2021 - 2024

University of Liverpool

BS in Computer Science

2019 - 2021

Personal Information

Video Resume

Coming soon