Detailed – oriented and analytical professional with experience in operational support, data validation and process improvement within financial services. Skilled in Excel, cross – functional collaboration and handling sensitive data in a compliance driven environment. Currently pursuing a Graduate certification in Business Analytics with hands-on experience in data visualization and analytical programming.
TD Bank
2022 - 2025Analyzed and validated financial data for over 100 credit applications monthly, ensuring accuracy and reducing errors by 10% before submission. Tracked and managed loan application using Excel to monitor KPIs and ensure on-time follow-ups, improving processing times by 20%. Reduced application rejection rates by 15% by proactively identifying high-risk debt-to-income ratios and providing clients with early warnings and solutions. Collaborated with cross-functional teams to resolve complex issues, resulting in a 20% improvement in processing time.
Graduate Certification in Business Analytics
2025 - 2026Bachelor of Commerce in Business Management
2015 - 2020LinkedIn Learning
Issued Dec 2025ID: 4ce65421eb9774584350adae4f5008ff6d3342d5fef0127a70348aa5be2cdabcthe basic structure of databases—what they are, how they work, and how to successfully navigate them; how to use SQL to retrieve and understand data no matter the scale of a database; and how to master the most important SQL query syntax, along with how and when to use it best.
