Amirul Alam Chowdhury Alam Chowdhury

Business & Data Analyst at RK Supply LTD.

Mirpur - 14, Dhaka

Education

Experience

Credit report

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About

Operations and client management professional with a background in ITeS, BPO, and vendor-contractor coordination. Experienced in end-to-end order lifecycle management, real-time issue tracking, SLA monitoring, and data/documentation accuracy across high-volume, process-driven environments.

Skills

Vendor & Contractor Coordination

SLA & Deadline Management

Client Requirements Compliance

Data & Documentation Accuracy

AI / AIDLC

Remote Operations

Client Acquisition

Negotiation Skills

Problem-Solving

Work Experience

Business & Data Analyst

RK Supply Ltd.

2025 - Present

Tracked vendor performance and repair costs across multiple contractor accounts to improve service delivery. Simplified onboarding workflows for clients and contractors, reducing handoff friction and improving accuracy.

Client and Vendor Manager

Rynexux Infotech

2025 - 2025

Monitored day-to-day system operations and resolved service disruptions in real time. Managed a high volume of client requests end-to-end while consistently meeting service SLAs.

Education

BRAC University

Bachelor of Science in Computer Science & Engineering

2021 - 2026

Willes Little Flower School and College

Higher Secondary Certificate in Not specified

2017 - 2019

Greenfield School and College

Secondary School Certificate in Not specified

2015 - 2017

Personal Information

Video Resume

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