Sachintha Bulathsinhala

OmnyCube

Managed daily social media content across four platforms, producing social media posts to support brand visibility and audience engagement. Responded to high-ticket customer inquiries across phone, email, and in-person channels, resolving an average of 3–4 interactions per day. Supported community outreach by attending industry exhibitions and generating new business leads through in‑person conversations and follow‑ups. Contributed to marketing strategy discussions.

Creately

Created over 80 help articles and product guides to improve user understanding and reduce repetitive support inquiries. Collaborated with product and marketing teams by sharing customer insights gathered from 20-30 daily interactions. Drafted communication templates and macros used by the support team to streamline responses and maintain consistent messaging. Supported content updates by reviewing website copy and ensuring accuracy across product pages.

Epic

Managed content calendars and published weekly posts across LinkedIn, Facebook, Instagram, YouTube, and X. Drafted blogs, announcements, and internal communication materials used for product launches and partnership updates. Prepared agreements, proposals, and policy documents for executive review, ensuring accuracy and compliance. Organized company events and internal campaigns, coordinating logistics and communication with vendors and staff.

Softcodeit

Wrote long-form and short-form content for websites, blogs, and social media, producing 15–20 pieces of content monthly. Led content creation for an in-house digital product launch, producing all marketing copy, social posts, and promotional materials. Developed client proposals and pitch decks that supported successful project acquisitions. Updated website content using WordPress and SEO tools, ensuring pages remained current and aligned with marketing goals.

Master of Data Analytics in Marketing

Graduate Certificate in Marketing Management

Postgraduate Diploma in Business Management

Seneca Polytechnic

Set up classrooms and arranged seating and materials for large visitor groups. Assisted staff with event setup, coordination, and cleanup. Provided directions and answered visitor questions to support a positive experience.

Niagara Grape & Wine Festival

Sold merchandise including wine glasses, toques, and throw blankets in a high-traffic outdoor event. Assisted guests with directions, booth locations, and event information. Maintained organized displays and restocked merchandise as needed. Supported smooth event operations through teamwork and customer assistance.