Ontario
Detail-oriented professional with extensive experience in customer service, administrative coordination, and project management. Proven track record in improving operational efficiency and ensuring compliance. Strong communication skills and proficiency in Microsoft Office.
Serco
2022 - 2025Addressed inquiries related to driver licensing, ensuring prompt responses and high customer satisfaction. Validated application forms, conducted investigations, and processed fees, improving data accuracy and revenue generation.
Home Depot
2022 - 2022Increased efficiency through timely labeling and sorting of products, reducing error rates and managing inventory within the warehouse.
Major Road Projects Victoria
2021 - 2021Maintained databases, managed financial data, and improved project coordination, resulting in increased operational efficiency and compliance with project management processes.
Level Crossing Removal Project
2019 - 2020Managed contracts and cost-related documents, ensuring accuracy and compliance with project timelines. Coordinated with stakeholders for traffic and transport planning assessments.
City of Whittlesea
2019 - 2019Assessed Council Asset Registers using GIS, optimized data accuracy, and supported traffic engineering initiatives, resulting in improved project delivery timelines.
Graduate Diploma in Construction Project Management
2022 - 2022Bachelor Of Engineering and Technology in Civil Engineering
2016 - 2020