Coverage Navigation Specialist, Clinical Services
Toronto, ON
Proficient in ICH/GCP, ClinicalTrials.gov and completed CAPCR, RedCAP, Division 5 and TCPS2 training. Strong data entry and analytical skills, with experience analyzing datasets of over 5,000 entries using tools like R, Matlab, Excel, and SPSS. Commitment to quality, with high attention to detail, ensuring compliance with research protocols and accurate data capture. Fluent in English and Tamil; intermediate proficiency in French.
ClaimSecure Inc.
2025 - PresentNavigated complex drug coverage pathways for 50+ patients monthly, securing access to high-cost specialty medications through manufacturer programs, government plans, and private insurance while minimizing treatment delays and ensuring continuity of care.
The Centre for Addiction and Mental Health (CAMH)
2025 - 2025Scheduled, managed and recruited over 100+ eligible participants, following protocol requirements. Consolidated and documented data, ensuring compliance with privacy and confidentiality for all participants.
Kids Help Phone
2023 - PresentProviding support to over 50 individuals in crisis, managing 5-6 conversations per shift, collaboratively setting up safety plans.
Pharmasave
2023 - 2025Processing 150+ prescriptions daily with a 99% accuracy rate, ensuring compliance with healthcare regulations using Kroll software.
Shoppers Drug Mart
2019 - 2025Processing 200+ prescriptions per shift and conducting patient screenings, ensuring smooth workflow during peak hours, using Delta/Healthwatch software.
Postgraduate Certificate in Clinical Research
2024 - 2025Bachelor of Science in Honours Biology
2020 - 2024