Arafat islam Rahul

Senior Software Sales Executive

Dhaka

@arafatislamrahul

Education

Experience

Credit report

Background check

About

A highly motivated and detail-oriented graduate seeking an Associate, Client Experience position in a dynamic BPO environment where I can utilize my strong communication skills, analytical ability, and customer-centric mindset.

Skills

Business Development

Sales strategy development

Customer issue resolution

Lead generation

Product knowledge

Team collaboration

Presentation skills

Customer engagement

Customer Service

Communication

Customer relationship

Cross-selling and upselling

HTML

CSS

React.js

Tailwind CSS

Basic MongoDB

MySQL

Project Management

MS Word

Excel

PowerPoint

Career Mobility

Open to relocating - International

Work arrangement

Remote

Hybrid

Work authorization: Citizen / Permanent Resident

Work Experience

Senior Software Sales Executive

SparkTech Agency, a concern of Betopia Group

2023 - Present

Collaborate with clients across global markets to identify and understand their web/app development requirements. Managed customer relationships through consultative sales techniques to attain individual sales goals.

Tele-Sales Representative

TeleCampus BPO

2022 - 2023

Handled USA & Canadian clients regarding SOLAR & MCA. Managed outbound calls using Vici Dialer and Manual Dialer.

Education

Bangladesh University of Business and Technology

Bachelor of Science in Economics

2022 - Present

Personal Information

Video Resume

Coming soon