Fulfillment Associate
Kelowna, BC
Detail-oriented Administrative Professional with 3+ years of experience in office operations, client communication, and financial record-keeping. Proven ability to manage high-volume phone systems, coordinate complex schedules, and maintain 99%+ accuracy in data and inventory reconciliation. Currently completing the Investment Funds in Canada (IFC) certification, with foundational knowledge of KYC/AML compliance and financial documentation.
Walmart
2025 - PresentProcess and verify 200+ daily transactions with a sustained 99%+ accuracy rate, ensuring precise alignment between physical inventory and digital records. Monitor and prioritize workflow to fulfill all orders within strict deadlines, contributing to a 15% reduction in processing delays through improved task organization.
R-Chad Investment Inc
2025 - 2025Served as the primary point of contact, managing a multi-line phone system and directing 50+ daily client inquiries. Streamlined internal communication and supported financial operations by assisting with billing, invoicing, and accounts receivable tracking.
Wendy's
2022 - 2025Delivered high-quality customer service in a fast-paced environment, handling POS transactions and cash management with precision. Maintained a clean, organized, and welcoming front-service area.
Diploma in Computer Programming
2026 - 2024Certification in Investment Funds in Canada (IFC)
2026 - 2026