Business Operations Professional with Expertise in Customer Relationship Management at Amazon
Brampton Ontario
Results-driven Business Operations Professional with 6 years of experience in financial services, marketing, and sales. Proven track record in customer onboarding, relationship management, and optimizing operations. Proficient in leveraging CRM tools to enhance client engagement. Eager to transition into diverse business roles, bringing a strong focus on client management, operational excellence, and team collaboration.
Amazon Canada
2024 - PresentProcess and sort 300+ packages per shift with high accuracy. Implemented CIRO methodology, resulting in a 15% reduction in inventory discrepancies.
RJD Bakery
2024 - 2024Operated production equipment and conducted quality checks. Streamlined inventory tracking processes and optimized production schedules using Microsoft Excel.
Everest Creditline Pvt. Ltd.
2019 - 2023Onboarded 390+ customers and coordinated loan processing with financial institutions. Leveraged Salesforce CRM to boost market penetration by 35%.
Postgraduate Diploma in Business Management
2024 - 2025Bachelor of Arts in Psychology Honours
2019 - 2022Diploma in Marketing Management
2017 - 2019