Client Services Coordinator at CAPR
Toronto, ON
Coordinate end-to-end workflow management for credentialling applications while ensuring compliance with regulatory standards. Validate complex documentation for completeness, authenticity, accuracy, and eligibility according to regulatory policies and organizational procedures. Collaborate across internal departments and external stakeholders—including educational institutions, regulatory organizations, and applicants—to resolve documentation issues and maintain application progress.
Canadian Alliance of Physiotherapy Regulators (CAPR)
2026 - PresentCoordinate end-to-end workflow management for credentialling applications while ensuring compliance with regulatory standards. Validate complex documentation for completeness, authenticity, accuracy, and eligibility according to regulatory policies.
Canadian Alliance of Physiotherapy Regulators (CAPR)
2025 - 2026Collaborate across internal departments and external stakeholders to resolve documentation issues and maintain application progress. Contribute to continuous process improvement through the regular review and refinement of operational procedures.
Canadian Alliance of Physiotherapy Regulators (CAPR)
2023 - 2025Maintain high-volume applicant records within iMIS and internal tracking systems while ensuring data integrity and confidentiality. Support quality assurance initiatives and operational reporting.
Seneca Polytechnic
2022 - 2023Coordinated logistics and registration for campus events and student engagement initiatives. Served as a liaison between students, faculty, and administrative departments.
Mega Shop TV
2021 - 2023Manage marketplace operations supporting USD $80,000+ in annual online sales through Mercado Libre Colombia. Oversee a digital catalog of more than 2,500 active SKUs, ensuring listing accuracy, pricing consistency, inventory availability, and marketplace compliance.
Diploma in International Business
2022 - 2024