Library Technician | Metadata Management | Customer Service Expert
Toronto, ON
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Ontario College of Art and Design
2026 - PresentPrepared and deposited scholarly output into OCAD’s Open Research Repository, adding metadata and following archiving standards, ensuring consistency.
Thomson Reuters
2025 - 2025Performed collections maintenance, including filing loose leaf materials, shifting, weeding expired material, processing mail.
Via Allegro Ristorante
2022 - 2024Liaised between Private Event clients and restaurant staff, and supervised the execution of in-person events.
Gare de L’Est
2021 - 2022Handled the overview of customer service and tracked sales, inventory, invoices, payroll, and other financial tracking.
Le Select Bistro
2013 - 2021Handled the overview of customer service and mentored the staff to improve their customer service skills.
Diploma in Library and Information Technician
2025 - 2026Bachelor of Arts in Film Studies
2001 - 2004