Toronto, ON
IT professional with hands-on Tier 1-2 support experience across regulated environments including academic computing and banking infrastructure. Skilled in Windows, Active Directory, Microsoft 365, endpoint management, and enterprise application support.
GCB Bank PLC
2021 - 2023Provided end-user support for hardware, software, Microsoft 365, and core banking ERP systems. Managed Active Directory accounts and supported VPN connectivity.
Computer Systems Technician Diploma in Not specified
2024 - 2025Bachelor of Arts in Political Science
2017 - 2021