B2B Sales & Customer Success Expert
@iftekhermaruf
Sales Operations Manager with extensive experience in customer success and sales management. Proven track record in driving revenue growth, optimizing customer engagement, and managing sales operations across multiple regions.
Not open to relocating
Work authorization: Citizen / Permanent Resident
Optimizely
2026 - 2026Managed end-to-end Sales Operations across NA Enterprise, Strategic, Mid-Market, and M&D territories, ensuring pipeline accuracy and driving territory planning.
Clerk AI
2022 - 2025Managed the full customer lifecycle for 600+ SMB to Mid-Market customers, achieving 122%+ average quota attainment and scaling ARR from $50K to $2M.
One Little Web
2021 - 2022Owned the full sales cycle and supported post-sale onboarding, achieving consistent revenue growth and enhancing customer satisfaction.
Bachelor of Business Administration in Marketing
2016 - 2020