Enterprise Relationship Manager (ICT) at Banglalink Digital Communication Limited
Dhaka
@sazaratul
MBA graduate with over four years of progressive experience in operations management, administration, business coordination, and client relationship management. Proven ability to coordinate cross-functional teams, manage documentation, streamline operational processes, and ensure smooth day-to-day business operations.
Not open to relocating
Work authorization: Citizen / Permanent Resident
Banglalink Digital Communications Limited
2025 - PresentManage a portfolio of corporate clients while ensuring timely service delivery and documentation. Managed 50+ corporate clients, ensuring timely resolution of ICT service issues and improving client satisfaction.
Clini Call Limited
2025 - 2025Achieved and exceeded monthly sales targets through effective communication and negotiation. Managed full sales cycle from lead generation to closing, increasing revenue opportunities.
Paragon Hospital & Trauma Care Limited
2021 - 2025Directed daily operational and administrative activities. Led daily operations across departments, improving workflow efficiency by 25%. Supervised and managed staff performance, enhancing productivity and team collaboration.
Master of Business Administration in Management
2021 - 2022Bachelor of Business Administration in Management
2016 - 2020