Md. Sharafat Ullah Mazumdar

Head of Sales, Business Development & Operations at Inovace Technologies Ltd (Tipsoi)

Dhaka, Bangladesh

@sharafatullahmazumdar

Education

Experience

Credit report

Background check

About

Results-driven Operations and Sales leader with 18+ years of progressive experience across SaaS, E-commerce, Logistics, and Telecommunications. Proven ability to drive double-digit revenue growth, build scalable operational frameworks, and lead large cross-functional teams. Demonstrated track record of full P&L accountability and strategic restructuring.

Skills

Sales & Business Development

Channel Sales

Key Account Management

Partnership Development

Dealer & Distributor Management

Lead Conversion Strategy

Full P&L Ownership

Last-Mile Installation Operations

Process Improvement

SOP Design

Capacity Planning

Field Force Management

Nationwide Deployment

Commission & Incentive Design

Credit & Collections

Budget & Cost Control

Financial Reconciliation

Audit Compliance

Management Reporting

KPI/Performance Dashboards

Partner Scoring Models

Campaign & Lead Analytics

Big Data Analysis

Team Building & Mentoring

Cross-Functional Coordination

Vendor & Stakeholder Management

Bilingual Communication (Bengali/English)

Career Mobility

Not open to relocating

Work arrangement

On-site

Hybrid

Work authorization: Requires sponsorship

Work Experience

Head of Sales, Business Development & Operations

Inovace Technologies Ltd. (Tipsoi)

2024 - Present

Own overall sales strategy and targets across hardware and SaaS revenue streams. Develop and execute channel sales strategy. Identify and close new business opportunities. Lead negotiations for key partnerships. Manage dealer/distributor network.

Sr. Manager, Operations & Key Accounts Management

Paperfly Pvt. Ltd.

2022 - 2023

Led operations support and key account management teams. Owned relationship management for key merchant accounts. Directed strategic account planning and issue-resolution initiatives.

Manager, Operations Support

Paperfly Pvt. Ltd.

2019 - 2022

Monitored and reported on national operations. Managed daily collection operations and implemented SOPs. Established financial controls for partner payments.

Specialist, Regulatory Compliance, Corporate & Regulatory Affairs

Banglalink Digital Communication

2019 - 2019

Managed regulatory compliance and corporate affairs.

Specialist, Channel Operation, Sales Operation

Robi Axiata Ltd.

2016 - 2017

Planned and managed inventory across the distribution network. Prepared inventory status reports and coordinated with stakeholders.

Sr. Executive, Sales Operations, Distribution

Airtel Bangladesh Ltd.

2015 - 2016

Prepared sales analysis and dashboard reporting. Monitored distributor and retailer performance.

Executive, Sales Operations, Distribution

Airtel Bangladesh Ltd.

2013 - 2015

Monitored distributor and retailer performance. Managed sales commission calculation.

Territory Manager, Zonal Sales, Sales & Distribution

Airtel Bangladesh Ltd.

2011 - 2013

Managed retail and distribution channel performance across Feni territory.

Officer, Channel Accounting, Finance

Airtel Bangladesh Ltd.

2009 - 2011

Performed monthly financial closing and GL reporting. Monitored product allocation to channel partners.

Management Trainee, Channel Accounting, Finance

Airtel Bangladesh Ltd.

2008 - 2009

Managed day-to-day business center operations and inventory.

Officer (Contractual), Collection Network, Finance

Grameenphone Ltd.

2006 - 2008

Collected payments against sales proceeds and maintained system data in ERP.

Executive, Cash Service

G4S

2005 - 2006

Collected payments against sales proceeds and reported to head office.

Education

National University of Bangladesh (Dhaka College)

B. Com (Honor’s) in Accounting

1998 - 2002

Feni Government College

Higher Secondary Certificate in Commerce

1996 - 1998

Feni Government Pilot High School

Secondary School Certificate in Social Science

1990 - 1996

Personal Information

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